Protected by GG Guarantee
Safer, more transparent gaming transactions.
Secure Escrow
Payments are held during the transaction and released after delivery is confirmed or the order is completed according to platform rules.
Seller Accountability
Verified sellers are held to platform standards. Transparency and accountability are built into every transaction.
Protected Transactions
Safer account transfers with structured dispute assistance when things do not go as expected.
Dispute Assistance
Our team reviews cases when transactions cannot be resolved between buyer and seller directly.
How Transactions Work
Find a Listing
Browse verified listings from trusted sellers.
Secure Payment
Payment is held securely until delivery is confirmed.
Receive Delivery
Seller delivers. You verify and confirm receipt.
Transaction Complete
Funds released to seller. Both sides can leave feedback.
What Buyers Should Do
Read the listing carefully
Check all details — game, server, rank, specifications — before purchasing.
Check seller profile and reviews
Review seller ratings, completed orders, and store history before buying.
Keep communication on-platform
Use our chat system for all discussions. Off-platform chats cannot be verified in disputes.
Document everything
Save screenshots of listings, chat conversations, and any issues. Evidence strengthens your case.
Verify delivery immediately
Check received items right away. Report issues within 48 hours of delivery.
Understand account transfer instructions
Some games have transfer cooldowns, recovery systems, or linked account limitations. Follow seller guidance before changing credentials or recovery information.
What GG Guarantee Does NOT Cover
Buyer's remorse
Changing your mind after a correctly delivered purchase is not covered.
Game publisher actions
Account bans, patches, or changes by game publishers are outside our control.
Off-platform transactions
Deals arranged outside our platform cannot be verified or protected.
In-game losses after delivery
Loss of in-game items through normal gameplay after successful delivery is not covered.
Price differences
Finding a lower price elsewhere after purchase is not a valid dispute reason.
Frequently Asked Questions
Yes. Payments are held securely and only released to the seller when you confirm successful delivery.
Most digital products are delivered within minutes. Manual services may take up to 24 hours depending on the seller.
Your payment remains protected. If the seller does not deliver within the agreed timeframe, you can open a dispute and our team will review the case.
Some games include account recovery systems or transfer cooldowns. Buyers should follow seller instructions and platform guidance to reduce avoidable risks and secure linked accounts when applicable.
Trade with confidence
Trade with confidence on a marketplace designed for gaming transactions.
Need more details? Buyer Protection • Dispute Policy